HEURISTIC EVALUATION

INTRODUCTION

The students need to choose on website for the requirement of this assignment.  They must evaluate the website based on the website evaluation principle which is known as heuristic evaluation. The students do a research on what is heuristic evaluation and understand it before starting their evaluating session.

Contents




VISIBILITY OF SYSTEM STATUS

The system should always keep users informed about what is going on, through appropriate feedback within reasonable time.
                       

Figure 1

When we click to this sign in this website, the website system took several times to open the new window.

MATCH BETWEEN SYSTEM AND THE REAL WORLD

The system should speak the users' language, with words, phrases and concepts familiar to the user, rather than system-oriented terms. Follow real-world conventions, making information appear in a natural and logical order.

                        

Figure 2


The user can understand the content in website by choosing the language that they understand to view the website.

USER CONTROL AND FREEDOM

Users often choose system functions by mistake and will need a clearly marked "emergency exit" to leave the unwanted state without having to go through an extended dialogue. Support undo and redo.


Figure 3



Based on the arrangement of menu options that are available, the user can find out which one of the main options menu and so on.

CONSISTENCY AND STANDARDS

Users should not have to wonder whether different words, situations, or actions mean the same thing. Follow platform conventions.


Figure 4


The website used different type of font size ‘to let users know which one is a main idea elaboration of the main idea. This website also used a coloured font to show the important sentences in the website.


ERROR PREVENTION

Even better than good error messages is a careful design which prevents a problem from occurring in the first place. Either eliminate error-prone conditions or check for them and present users with a confirmation option before they commit to the action.
             

Figure 5

The website has already put the hint and option button to prevent the user to make an error during online registration.

AESTHETIC AND MINIMALIST DESIGN

Dialogues should not contain information which is irrelevant or rarely needed. Every extra unit of information in a dialogue competes with the relevant units of information and diminishes their relative visibility.

Figure 6

 The user can know about the relevant content and information they expect by see the pop up dialogue that already provide the list of contents inside the category. So, the novice user also can find the information they need easily. By clicking the contents provided, the user will directly get the information that related to the content.

RECOGNITION RATHER THAN RECALL

Minimize the user's memory load by making objects, actions, and options visible. The user should not have to remember information from one part of the dialogue to another. Instructions for use of the system should be visible or easily retrievable whenever appropriate.
                           

Figure 7

The user just can identify the information that they need by drag the cursor to the menu selection, when the user drag it, the pop up of all title of information will perform.

FLEXIBILITY AND EFFICIENCY OF USE

Accelerators -- unseen by the novice user -- may often speed up the interaction for the expert user such that the system can cater to both inexperienced and experienced users. Allow users to tailor frequent actions.

Figure 8

The novice user and expert user also can recognize the function of the sign    because this sign usually used in designing interfaces of product such as remote control, mp3 player and another.

AESTHETIC AND MINIMALIST DESIGN
Dialogues should not contain information which is irrelevant or rarely needed. Every extra unit of information in a dialogue competes with the relevant units of information and diminishes their relative visibility.


Figure 9


The website dialogues just contain the needed information and if the user interesting to know more information. They can click on this button only.  .









HELP USERS RECOGNIZE, DIAGNOSE, AND RECOVER FROM ERRORS

Error messages should be expressed in plain language (no codes), precisely indicate the problem, and constructively suggest a solution.


Figure 10

The text language of this website is easier to make a user understand what a company try to say. On this website also they do not use difficult words or the words that make a user confuse to understand the actual meaning of the sentences.

HELP AND DOCUMENTATION

Even though it is better if the system can be used without documentation, it may be necessary to provide help and documentation. Any such information should be easy to search, focused on the user's task, list concrete steps to be carried out, and not be too large.

Figure 11


The website helped the user to find the information by click this particular menu. It is the simple instruction for the user to identify the details and information in this website.

CONCLUSION


The student learnt about the way to evaluating website by using heuristic evaluation principles that introduce by lecturer in class session. The students also know what the good website characteristics and they can use the knowledge when they want to create the website later on. They will evaluate how good their website based on the heuristic principle to measure either their website is good enough.


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